Implementing Continuous Feedback (AZ-400T06)

This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

After completing this course, students will be able to:
• Design practices to measure end-user satisfaction
• Design processes to capture and analyze user feedback from external sources
• Design routing for client application crash report data
• Recommend monitoring tools and technologies
• Recommend system and feature usage tracking tools
• Configure crash report integration for client applications
• Develop monitoring and status dashboards
• Implement routing for client application crash report data
• Implement tools to track system usage, feature usage, and flow
• Integrate and configure ticketing systems with development team's work management system
• Analyze alerts to establish a baseline
• Analyze telemetry to establish a baseline
• Perform live site reviews and capture feedback for system outages
• Perform ongoing tuning to reduce meaningless or non-actionable alerts

Module 1: Recommend and design system feedback mechanisms
Lessons
• The inner loop
• Continuous Experimentation mindset
• Design practices to measure end-user satisfaction
• Design processes to capture and analyze user feedback
• Design process to automate application analytics
Lab : Integration between Azure DevOps and Teams
Lab : Feature Flags
After completing this module, students will be able to:
• Design practices to measure end-user satisfaction
• Design processes to capture and analyze user feedback from external sources
• Design routing for client application crash report data
• Recommend monitoring tools and technologies
• Recommend system and feature usage tracking tools

Module 2: Implement process for routing system feedback to development teams
Lessons
• Implement tools to track system usage, feature usage, and flow
• Implement routing for mobile application crash report data
• Develop monitoring and status dashboards
• Integrate and configure ticketing systems
After completing this module, students will be able to:
• Configure crash report integration for client applications
• Develop monitoring and status dashboards
• Implement routing for client application crash report data
• Implement tools to track system usage, feature usage, and flow
• Integrate and configure ticketing systems with development team's work management

Module 3: Optimize feedback mechanisms
Lessons
• Site Reliability Engineering
• Analyze telemetry to establish a baseline
• Perform ongoing tuning to reduce meaningless or non-actionable alerts
• Analyze alerts to establish a baseline
• Blameless PostMortems and a Just Culture
After completing this module, students will be able to:
• Analyze alerts to establish a baseline
• Analyze telemetry to establish a baseline
• Perform live site reviews and capture feedback for system outages
• Perform ongoing tuning to reduce meaningless or non-actionable alerts

Students should have fundamental knowledge about Azure, experience with virtual machines and containers, and some exposure to automation and scripting.
Experience working in a software development or operations environment with either Windows or Linux would be helpful but is not essential.
Students should also have knowledge of general application development and deployment processes.

MICROSOFT AZ-400

De volgende trainingen (inclusief deze) zijn nodig als voorbereiding voor het examen
AZ-400T01: Implementing DevOps Development Processes
AZ-400T02: Implementing Continuous Integration
AZ-400T03: Implementing Continuous Delivery
AZ-400T04: Implementing Dependency Management
AZ-400T05: Implementing Application Infrastructure
AZ-400T06: Implementing Continuous Feedback
AZ-400T07: Designing a DevOps Strategy

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