Skype for Business

Maak optimaal gebruik Skype for Business als communicatie- en online vergader medium met behulp van deze korte en effectieve Skype voor Bedrijven Training. Skype biedt een eenvoudige en prettige toegang tot meerdere communicatiemiddelen via één vereenvoudigde interface. Gebruikers kunnen vanaf elke locatie met internettoegang eenvoudig verbinding maken en samenwerken met anderen.

Skype is een communicatie medium voor kantoren en bedrijven welke een hoop e-mail overload kan voorkomen, mits medewerkers juist worden geïnstrueerd door het volgen van deze korte Skype for Business cursus.

Resultaat

Na afronding van deze cursus ben je bekend met de functionaliteiten van Skype for Business en weet hoe je zelf deze het beste kunt beheren en gebruiken.

Doelgroep

Eindgebruikers

Inhoud cursus

Tijdens de cursus worden de volgende onderdelen behandeld:

• Skype for Business: New Features, Profile, and Contacts

  • recognize the new look and feel of Skype for Business
  • use and recognize the Call Monitor feature
  • recognize and use the improved call controls
  • use the emoticons
  • recognize the File Transfer Preview feature and the available options
  • identify the steps to configure presence options
  • recognize and configure the location feature
  • configure picture options including hiding, showing, editing, or removing a picture
  • add internal and external contacts
  • create a group, add contacts, and delete an existing group
  • identify the steps to access contact cards and available options
  • configure how the contact list displays, order options, and which information is displayed
  • configure your presence and location, add contacts, and create a new group

• Skype for Business: Calls, IMs, and Meeting features

  • complete the steps to configure an audio device and configure audio options
  • identify the steps to make a call and using the call controls
  • identify how to answer a call, transfer a call, and forward calls
  • recognize the steps to send an IM, including sending a file or image, using emoticons, and configuring the message as high priority
  • identify the steps to send instant messages to multiple contacts or groups at once
  • use IM options, including adding audio and video, sharing files, and toggling between conversations
  • identify the steps to configure IM options including spelling, copying, tabbed conversations, and font options
  • schedule a Skype for Business meeting using Outlook and configure meeting options
  • create and configure options for an unscheduled meeting using the Meet Now option
  • identify methods to join a scheduled meeting including using the Meetings option in Skype for Business, from an Outlook meeting request and from a meeting reminder
  • configure meeting conversation options including choosing a layout, using full screen, and the pop out and pop in options
  • add participants to a meeting, configure participant actions, record a meeting, and manage recordings
  • use the present desktop and present programs sharing options and sharing a PowerPoint presentation
  • configure a Skype for Business meeting in Outlook

• Skype for Business: Sharing, Collaboration, and Video Calls

  • identify the steps to share OneNote notes, including using existing notes and creating new notes
  • share and use the whiteboard feature
  • recognize the steps required to share files and pictures in an IM conversation or meeting
  • configure who will have access to downloading files that are shared
  • use the polling feature including creating a poll
  • identify the steps to give control or take away controls from other users while presenting
  • recognize the steps to set up a video device and access and configure advanced settings
  • identify the steps to start a video call and use video controls
  • recognize the steps to answer a video call, ignore the call, and use other available options
  • describe the steps to start a video meeting and manage participants using participants actions options
  • identify the steps to include a video in an instant message conversation and recognize the available options such as “Stop My Video” and “End Video”
  • identify the steps to share a file in an IM conversation, share the whiteboard, and create a poll

Online toegang

365 dagen, 24×7

Beschikbare taal

Engels

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